Q: What is included with each ticket price?
A: Ticket includes food and drink samples.
Q: Can a minor attend the event if accompanied by a parent or guardian?
A: No. No one under the age of 21 will be admitted into the event. All guests must have a valid I.D. to show at the door.
Q: Can I get a refund for my ticket(s)?
A: No. Refunds will not be issued.
Q: Where is the event taking place?
A: Phillip and Patricia Frost Museum of Science.
Q: Can I buy tickets at the door?
A: This event will most likely sell out in advance, so waiting to purchase your ticket at the door is not advised; however, door-pricing is $60.
Q: Can I leave and re-enter the event?
A: No, there is no re-entry at this event.
Q: I’m having trouble purchasing tickets online. What do I do?
A: Please call customer support at 877.987.6487.
Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?
A: You can log back into TicketFly to reprint your tickets or you can contact Customer Support: 877.987.6487 or by visiting their support page.
Q: Is this a rain or shine event?
A: Yes, this event will take place indoors.
Q: Can I bring my dog/pet?
A: Sorry. While we are animal lovers, we cannot have pets at this event. Pets will not be allowed on the property.
Q: What is the dress code?
A: South Beach Chic.
Q: Where can I park?
A: You can park in the Museum garage, street parking or adjacent parking lots. The Museum garage is $8 for the first hour and $4 for every hour after that.